“But does this apply to me?”
The questions creators ask us before they trust us with anything. Straight answers.
I'm not a company and I don't have a trademark. Can I still use this?
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Yes. Impersonation and copyright are the two things platforms act on most reliably, and neither one requires a registered trademark. What matters is that you are the real person, and that you made the content. Most of the people who come to us are individuals.
I already reported it in the app and nothing happened.
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That is the single most common thing creators tell us. The in-app report button drops your case into a queue with millions of others, and nobody reads the context you typed. We file through the official channels platforms actually action, with the evidence attached the exact way each one asks for it, and we keep pushing until a human answers.
Do I need to be verified, or have a big following?
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No. We have removed fakes for accounts with a few thousand followers and for accounts with millions. Impersonation is impersonation. Smaller accounts often get hit harder, because the fake looks just as credible as the real one.
Will they find out it was me who reported them?
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No. The report goes in under Fraudox's name. The person on the other side does not get your details.
How much does it cost?
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Your first submission is free, whatever the outcome. After that, a paid plan is a flat monthly fee, and only confirmed removals use its quota. If it stays up, it doesn't count. Pro is $50 a month for 10 successful takedowns, with no protection program to buy.
How long does it take?
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It depends on the platform: impersonation reports on the large social networks are among the most routine, while a leak site behind a host that ignores everyone takes longer. We tell you which one you are dealing with at the start, instead of leaving you guessing.
What if you can't remove it?
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On a paid plan, it doesn't count against your quota. Your free first request is used either way. And if a case looks unlikely from the start, we say so up front rather than take your money and stall.
They keep making new accounts every time one gets removed.
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That is normal with a determined impersonator, and it is why one-off reporting rarely ends it. Send us each new one as it appears. Repeat removals against the same person build a record with the platform, and that record is what eventually gets the underlying account shut, rather than just the latest copy.
I'm not sure if it's really fake or just a fan account.
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Send it anyway. Checking costs you nothing, and we will tell you straight, including when the answer is “this one is fine, leave it alone.” Fan accounts that clearly label themselves usually aren't worth reporting, and we would rather say so than bill you.
Do you need my passwords or access to my accounts?
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Never. We do not ask for logins, and you should never give them to anyone who does, including anyone claiming to be us. All we need is the link, and something that shows the real account is yours.